Global Outsourcing Solutions for a Smarter Business
We provide comprehensive Business Process Outsourcing (BPO) and Contact Center services designed to help organizations streamline operations, enhance customer satisfaction, and achieve sustainable growth.
Our approach combines operational excellence, advanced technology, and multilingual talent to deliver measurable results and long-term value for every client.
About us
A Strategic Partner for Business Efficiency
At Hispacontact, we specialize in delivering end-to-end outsourcing solutions that empower companies to focus on their core business objectives.
With operations in North America and Latin America, we provide customized administrative, financial, and back-office services, supported by a highly skilled team and robust technological infrastructure.
Our commitment is to quality, transparency, and continuous improvement.
By integrating people, process, and technology, we ensure our clients receive efficient, secure, and scalable business support.
Our services
Contact Center Solutions
Inbound & Outbound Customer Service
Technical Support & Help Desk
Sales & Lead Qualification
Retention & Loyalty Programs
Multichannel Communication (Phone, Email, Chat, Social Media)
Back-Office Operations
Data Entry & Document Processing
Order and Inventory Management
Billing, Collections & Payment Processing
Accounting & Financial Reporting Support
Administrative Assistance & Record Management
Administrative Process Outsourcing
Human Resources & Payroll Support
Claims and Policy Processing
Vendor and Supplier Coordination
Reporting and Analytics
Legal Process
Outsourcing (LPO)
Our specialized legal support unit provides professional assistance to law firms, legal consultants, and corporate legal departments, ensuring accuracy, confidentiality, and compliance with U.S. legal standards.*
Immigration Case Support: Document preparation, form management (USCIS forms), client intake processing, data verification, and case tracking.
Legal Research & Summarization: Case law review, data entry, and document indexing.
Bankruptcy Support Services: Petition drafting assistance, data collection, creditor list organization, and case documentation management.
Contract & Compliance Support: Review of standard forms, record maintenance, and status updates.
*Our team works under strict confidentiality and aligns with each client’s workflow to ensure secure and compliant legal operations.
Why Choose Hispacontact
Operational Excellence: Consistent quality and results-driven performance.
Specialized Talent: Multilingual teams in English, Spanish & Portuguese.
Custom Solutions: Designed to match each client’s structure and growth needs.
Cost Optimization: Up to 60% savings on administrative and support functions.
Data Security: Strict confidentiality and compliance with U.S. and international regulations.
Global Reach: Nearshore operations aligned with American business hours.
Industries We Serve
We deliver tailored outsourcing solutions for a wide range of sectors:
E-commerce: Product listing, order fulfillment, returns, and customer support.
Healthcare: Medical billing, insurance verification, and appointment coordination.
Finance & Insurance: Reporting, reconciliation, compliance assistance, and policy administration.
Legal Services: Immigration and bankruptcy support, document processing, and paralegal assistance.
Technology: Technical support, onboarding, and subscription management.
Partner with Hispacontact for Smarter Operations
Let’s discuss how our outsourcing solutions can support your business goals.
Our consultants are ready to design a plan tailored to your needs.
📧 info@hispacontact.us
📞 +1 (305) 000-0000
📍 Miami, FL, USA | Medellin, CO